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November, 2006
Meeting sites in the Dominican Republic:
Paradisus Punta Cana, Paradise for Pennies
Casa de Campo, Golf to Dye Fore
Paradisus
Punta Cana, Bavaro Beach, Punta Cana, Dominican Republic
We love the Dominican Republic
and its people -- perhaps the world's friendliest -- and we were
eager to visit the Punta Cana area. Completely undeveloped just a
few short years ago, Punta Cana and nearby Bavaro Beach now boast over twenty
resorts. (And yet more resorts and golf
courses are under construction!) Though largely all-inclusive, the
resorts of Punta Cana have a far more "luxe" reputation than
those on the north coast.
On paper, the Paradisus Punta
Cana, a Sol Melia property, had it all -- a luxurious, all-suite resort on a beautiful beach,
with multiple restaurants, meeting and banquet facilities, and a 27-hole golf
course. Extremely reasonable all-inclusive rates (for groups as well
as leisure travelers) even cover daily golf greens fees. Assuming that nothing could
possibly be that good for that little, we arrived prepared for
disappointment.
Greeted by an expansive,
marble-floored lobby bursting with tropical plants, we were efficiently
checked in, given "all inclusive" wristbands, and whisked by
golf cart to our suite. Our bellman cheerfully lugged not only our
suitcases, but two full sets of golf clubs - in travel covers, yet - to
our second-floor room. This "minimum" accommodation
featured a roomy sleeping area, and a sitting area a few steps down.
The decor was tasteful tropical rather than brocaded elegance, but the
marble floors and a
large and well-equipped bath and dressing room contributed to a feeling of
luxury. (It had ample
closet space, and drawers to stow cosmetics
and tools. I detest hotel baths that force you to leave your
stuff out on the vanity.) Our
balcony, furnished with a table and chairs, and a large chaise longue,
overlooked a beautifully landscaped garden. A mini-fridge was
stocked with complimentary water and soft drinks, and the bed was decorated with flower
petals and towels twisted into a swan sculpture. We loved
it.
 
Above, our suite's sleeping
and sitting areas, click to see full-size
After unpacking, we enjoyed a
pleasant stroll to the dining pavilion (although golf-cart-like
"trams" run regularly). Our restaurant choices included a
buffet, steakhouse, open-air seafood, Brazilian "churrascaria"
and Italian restaurants. We thought we chose Italian, and were told
there would be a short wait for a table, so we left our name. We
headed to the bar, where we pleasantly whiled away about forty minutes
over piña coladas and wine. (Multiple ones, all served with hustle
and a smile by some of the most charming bartenders we've ever
encountered. And all included.) When we returned to the
restaurant, we realized that we'd put ourselves on the list for the
churrascaria, and we continued to
the Italian, where we were seated immediately. My gnocchi entree was
not as good as the Caprese salad starter (which would have been hard to
beat), but Bill pronounced the pizza excellent, and the Chilean wines we
chose were lovely. Too too stuffed to
think about dessert, we stopped back at the bar for a nightcap -- and when
we left, were given not only "to go" cups, but also several
extra bottles of water for our room.
If you're getting the message
that there was absolutely nothing disappointing about our stay, you're
correct. There was one surprise -- the golf course is adjacent to
Sol Melia's other two Punta Cana resorts, the Paradisus Palma Real and
Melia Caribe Tropicale, but actually about five miles south of the
Paradisus Punta Cana. Although there are shuttle buses that run
between the properties, they're small, and planners holding group golf
events would need to rent buses (easily available and arranged).
There were also two small glitches, but so beautifully handled that we
were impressed rather than disappointed:
1) We had requested a tee time at Cocotal Country Club on the morning
of our first day, but had not received a confirmation of the time by our
departure. When the Guest Services desk opened - at 9 AM - we
learned there that our time had been scheduled for 8:30. We took our
greens fees vouchers and high-tailed it to the course, where we were not
only forgiven for being late, but sent out immediately - and with a smile.
2) We returned from the golf course one afternoon to find that our
room hadn't been cleaned. When no one from housekeeping had shown up
by the time were ready to leave for dinner, I phoned the "service hot
line" (available to all guests), explained the situation, and asked
for fresh towels. When we got back from dinner (lobster!), the room
had been completely cleaned, refrigerator re-stocked, swans on the bed --
the whole shooting match. At 8 PM, we considered that service above
and beyond the call of duty.
The rundown on the rest:
The Golf. The
three nines are different enough to enjoy four or five rounds in a week
without ever getting bored. The most unusual feature: palm trees
smack dab in the middle on the fairway on a couple of holes. (I used
them as aiming points, and only got close enough once in two days that the
tree was actually between me and the green for my second shot.) None
of the three nines are spectacular, but they're all scenic, with layouts a cut above the typical resort
course. The
clubhouse is beautiful, with a particularly well-stocked pro shop for the
islands, practice facilities, and all the usual amenities (plus absolutely spotless
bathrooms).
The quality and condition of the courses, the facilities, and the friendly
and efficient staff alone would put Cocotal Country Club on our
recommended list a golf event. But with the rate for guests of Sol
Melia properties at just a $35 cart fee for an 18-hole round (and very
reasonable charges for extras like drinks for the beverage carts), it's an
unbeatable value that no planner should pass up.
   
Above: Cocotal Country Club,
click to see full-size
Overall statistics, Hibiscus/Bouganvillea: Par 72.
Red tees: 5712 yards (72.8/128, women's ratings); White: 6448 yards
(71.2/125, men's ratings); Blue: 6855 yards (75.3/126)
Overall statistics, Bouganvillea/Benjamina: Par 72. Red tees:
5811 yards (73.9/131); White: 6383
yards (71.2/127); Blue: 6855 yards (73.6/129)
Overall statistics, Benjamina/Hibiscus: Par 72. Red tees: 5225 yards
(70.0/120); White: 5921 yards (68.7/121); Blue: 6406 yards (71.0/124)
The Facilities. The
entire resort features gorgeous tropical plants and flowers, lots of
marble, and tasteful furnishings. The meeting and banquet pavilion
is nicely equipped for up to 250, with multiple breakout spaces. The
weather is so consistently nice that we would advise planners to take
advantage of the outdoor spaces for at least one event. The meeting
pavilion boast a large and extremely attractive patio area - perfect for
pre-banquet cocktails - but the standout area is the phenomenal white-sand
beach. By day, the "palapa" thatched shade huts, plenty of
lounges, tons of room and warm water make it heaven for
beach-lovers. By night, the staff regularly sets up banquet tables
and chairs for candlelight dinners that are bound to impress your meeting
participants or incentive winners.
  
Above: the gardens near the
dining pavilion, the view from our balcony, the spectacular beach; click
any picture to see full-size
Bars &
Restaurants. There are ten restaurants on site, all included, of
which two require reservations (El Romantico, billed as gourmet French,
and Zakura, Japanese, neither of which we chose to dine in). Not all
are open every night. All we ate at were very good, though none
exquisite -- but if anyone should not enjoy his or her meal, they are
absolutely welcome to have a second one at the same or a different
restaurant, or from room service (which is at no extra charge). The
breakfast buffet is excellent -- fresh, varied, and kept close to ideal
temperature. I'd score the food alone about 7.5 on a ten point
scale, but with the total all-inclusiveness, and the free-flowing and very
nice wines, I'd kick dining up to near 9. The multiple bars all rate a 10 in
my book for both the top-shelf liquor and the amazingly efficient and
friendly service.
Banquets are at extra charge on a per-person basis; there is also a
flat-rate surcharge to close a restaurant to devote it entirely to a
group, as well as a surcharge for a large group reservation within a
restaurant. That said, the rates start so reasonably to begin with,
your controller will still be extremely pleased.
The Other Resort
Activities. The beach is the highlight, though pool-lovers will
not be disappointed. A full schedule of activities is planned daily,
from lessons in Spanish and Latin dancing, to aqua-aerobics, Tai-Chi,
horseback riding, beach volleyball, nature walks, bocce, etc. There
are 4 lighted tennis courts and a casino, though I never even looked for
either, and a spa & fitness center. The gym is small for the
size of the resort, but well-equipped, and nearly empty when I was there
(about 5 PM). I was totally alone in the steam room, which
flabbergasted me - don't miss it. There's a full menu of spa
services -- massages, facials, manicures, etc. -- and though I found the
prices high by Dominican standards, they're well below US resort rates.
Your meeting participants may not be able to take full advantage, but your incentive qualifiers,
and any family members that come along, will have a
blast.
The Service. Overall,
the resort service is nearly seamless, and far exceeded our expectations. It might not be considered
impeccable (except in the bars) by impatient North Americans totally
unaccustomed to meeting in or even visiting Latin America, but even they
will be impressed by the friendliness and willingness of the staff.
The group desk does go the extra service mile, even checking in guests on
the bus ride from the airport. Anyone experienced at holding events
in Latin America will be delighted.
The Downside. The
golf course isn't adjacent.
The Upside. Unbelievably easy on your budget for the level of
quality and service.
Just do it -- really. And we will be delighted to come to supervise
your golf event.
Our ratings for the
Paradisus Punta Cana
(see Ratings Key):
Golf: Birdie +
Facilities: Double Eagle
Rooms: Double Eagle
Food: Eagle +
Spa/Fitness Center: Birdie
Beach: Double Eagle
Service: Eagle +
Value: Double Eagle
Overall: Eagle +
Casa de
Campo, La Romana, Dominican Republic.
Not even the La Romana airport
had been built the last time I was at Casa de Campo. A visit was
long overdue -- and would give us the chance to see how the new Dye Fore
course, opened in 2004, stacks up to its famous older brother, Dientes de
Perro or Teeth of the Dog.
The Golf. Wow!
Absolutely
top-drawer, and the highlight of any golfer's visit.
Our first round was at Dientes
del Perro. We arrived around noon from Punta Cana, and had a 1:20
tee time. We took a caddie - which we highly recommend, despite the
mandatory carts - and on the relatively empty course, breezed through in
about three hours. Interesting, challenging, and just beautiful to
look at, Teeth of the Dog
lives up to its reputation as one of the finest courses in North
America. The ocean holes are the most famous, and for good
reason. The crosswinds make even a short par 3 a challenge, and the
holes are gorgeous. The only unpleasant surprise was the drinks bill
at the turn -- $33 for one beer, one bottle of water, and two
Gatorades. Our caddie was excellent, and we cheerfully paid his fee
and a generous tip - and booked him for our next rounds.
  
Above, left to right: me on
two of the ocean par 3 holes, the "signature" hole, #5 and
#12 - where I shanked this shot into the Atlantic - and Bill on one of
tricky, undulating (and very firm) greens.
Bill and I were divided on Dye
Fore's playing values -- I think it's an even better course than Teeth of
the Dog, he gave Teeth the edge. (Dye Fore is longer from the red
tees, and the greens are softer. It suits my game, with mostly
fairway wood and hybrid approach shots, better than Teeth of the
Dog.) We did agree that Dye Fore's
setting on the cliffs of the Chavon River is absolutely spectacular.
The views from every hole are so breathtaking that it would be impossible
not to enjoy even a round of bad golf. We teed off hole # 10 at 8:30
AM, and moved briskly, with no one in front of us until after the
turn. Thanks to our caddie (who ran ahead to confer with the caddie
in front), we were invited to play through the one group we
encountered. To everyone's relief, both Bill and I spanked our
drives, hit nice approach shots, and two-putted for par. We finished
this round in three hours, 15 minutes and broke for lunch.
Dye Fore is a bus ride away
from the main golf clubhouse, and has its own snack shop and bar but no
practice area. For multi-day group golf events, it's best to
schedule this course first, while everyone still remembers from the
announcements that they need to arrive early to warm up and catch the bus
to the course.
  
Above: The course is
well-named - the views are to die for on the entire layout, and the golf
is just as good. Click any picture to see it full-size.
Although that afternoon's
round on the Links course yielded my only birdie of the trip (Bill had
plenty), we agreed that it's a fairly run-of-the-mill resort course.
The shortest of the three by far, the purpose of the Links seems to be to
offer a break to those feeling beat up by the more challenging
courses. It was fine -- well maintained and pretty -- but not nearly
as interesting as any two nines at Cocotal.
That said, with two
world-class courses on site, a third course of any stripe, excellent
practice facilities, and a terrific caddie staff, the golf at
Casa de Campo is as good as it gets.
Overall statistics, Teeth of
the Dog: Par 72. Five sets of tees: Red, 4906 yards (68.7/124, women's ratings); White:
6015 yards (75.2/131 women's ratings, 69.5/130, men's ratings); Blue: 6485 yards
(73.2/137). No one at a corporate event needs to play from the Gold
(7077 yards, 74.1/140) or Black (7471 yards, 75.9/145)
Overall statistics, Dye Fore: Par 72. Five sets of tees: Red
5225 yards (73.9/131); White: 6070
yards (75.8/125, women's ratings, 69.3/121, men's ratings); Blue: 6520 yards
(71.3/123); Gold: 6951 yards (73.4/125). The Black tees at 7714 yards
(77.0/134) are, once again, only for pros.
Overall statistics, Links: Par 71. Red tees: 4537 yards (65.7/113); White:
5411 yards (71.6/118, women's ratings, 66.5/116, men's ratings); Blue:
6040 yards (68.6/122); Gold: 6664 yards (72.6/126)
The Facilities. Casa
de Campo has been well maintained, and looks as fresh and elegant as on my
first visit in 1977. The central hotel area offers a nice selection of shops, a beauty parlor, the main pool,
Tropicana restaurant, Sports Bar, and a business center. The El Lago grill restaurant (which has the breakfast
buffet), and the golf clubhouse with its 19th Hole snack shop are close
by. The Conference Center, which boasts multiple function rooms,
the largest with a banquet capacity of 320, is also in the main area, and
there are plenty of
other spaces around the resort available for group events. These
include the tennis and equestrian centers, the beach, and terraces, plazas
and restaurants
at Altos de Chavon (Chavon Heights), a unique cobblestoned medieval village
on the property. Groups can also choose the open air Pescador
seafood restaurant on Minitas Beach, or the beach itself. There are also restaurants in the Marina area,
as well as the new "Palapa Showroom", with a banquet capacity of
500. The Casa de Campo complex is huge, with the beach, marina, and Chavon Heights way beyond walking distance
away. Thank goodness an electric
cart to get around the resort is part of the room package.
The Other Resort
Activities. You name it, they've got it -- the beach, swimming
pools, tennis courts, horseback riding, skeet shooting, fitness center
and spa, lots of scheduled activities, and even a separate activity
program for the kiddies. We sampled none of them
on this visit, but from prior experience, there will be more than enough
activities to please any incentive group or the families of meeting
attendees. We did stroll on the beach (very nice, though not quite
up to the level of the one in Punta Cana), and around Altos de Chavon and the
Marina (also very pleasant experiences). We
particularly enjoyed gawking at the yachts in the Marina -- and noting how many are
registered in Delaware, a sure sign of corporate ownership. Corporate
pork is alive and well.

On the beach: clean, well equipped and
pretty. Click to
enlarge to full-size.
The Rooms.
Extremely nice. Spacious and elegantly furnished in mahogany (down
to the louvred shutters), our room had a
comfortable sitting area, generous bath, marble-topped wet bar/mini-bar,
and a balcony with a nice view of the golf course. Best feature: the
walk-in closet with tons of storage space.
 
Our room: click to enlarge to full-size.
The Food. The
breakfast buffet was fresh and varied, but the hot food was cooler than at the Paradisus. We thoroughly enjoyed our dinner
at Cafe del Sol at Altos de Chavon -- the food and wine were outstanding for a "casual" restaurant.
Bill was out of clean long pants, so we had to skip dining at
the more gourmet restaurants.
The Service.
Polite and friendly everywhere. Though we are accustomed to small
service glitches in Latin America, considering the relative prices, we
expected any to be rectified at least as quickly at Casa de Campo as at
the Paradisus Punta Cana. That didn't happen. Though the one
"problem" was tiny (our mini-bar key didn't fit the lock), the promise to replace
it was never fulfilled. That said, we were happy to let it go.
The prices listed were so
high, we just jumped in the car, and
picked up drinks and snacks at the Jumbo in downtown La Romana for a
fraction of the cost. We offset the forgotten key with bonus points for the quality of the caddies, and the
efficiency of the golf staff.
The Value.
Speaking of the relative prices, the all-inclusive meeting package
proposed by Casa de Campo for the dates we had under consideration on this
visit was about 40% higher than the
Paradisus's -- before the extra cost for golf. Casa de Campo's
"all-inclusive" rates include plenty of activities for
non-golfers, and the F&B inclusions are similar, but Casa de Campo's
group rates do not include golf. The additional golf package would
bring the total cost here to about double.
The Downside. While
very budget-friendly compared to US golf resorts of similar quality, the
golf rates are high for the Dominican Republic, and the markups on some
non-included incidentals (like drinks at the turn) are downright silly.
The Upside. World-class golf. Every golfer should go
there at least once, and incentive qualifiers can brag that they've been
there.
Our ratings for Casa de
Campo (see Ratings Key):
Golf: Double Eagle
Facilities: Double Eagle
Rooms: Double Eagle
Food: Eagle +
Spa/Fitness Center: Not rated
Beach: Eagle
Service: Eagle
Value: Birdie +
Overall: Eagle +
Our
ratings key:
Double Eagle: Outstanding/ Recommend without
reservation for the most discriminating clients
Eagle:
Excellent/ Recommend for all but the most selective
clients
Birdie:
Above average/ Typical clients will be well pleased
Par:
Average/ Many clients will be satisfied
Bogey:
Below average/ Not for our clients
Double bogey: Well below average/ Not recommended for
anyone
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